This course will cover the following topics:
- Creating and Sustaining a Culture of Service Excellence
- Powerful Public Speaking and Presentation Techniques
- Developing Management Tools to Improve Operational Performance
- Electronic Medical Records: Why, When, and How
- Self Assessment: Creating a Path for Continuous Improvement
- Disaster Planning and Management
Course Offered:
Live & Interactive via Zoom
General Hospital Management
Nurses, nursing students, licensed practical nurses, medical assistants, nursing assistants and other healthcare students