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This course will cover the following topics:

  • Creating and Sustaining a Culture of Service Excellence
  • Powerful Public Speaking and Presentation Techniques
  • Developing Management Tools to Improve Operational Performance
  • Electronic Medical Records: Why, When, and How 
  • Self Assessment: Creating a Path for Continuous Improvement
  • Disaster Planning and Management


Course Offered: 

Live & Interactive via Zoom 


General Hospital Management

  • Nurses, nursing students, licensed practical nurses, medical assistants, nursing assistants and other healthcare students

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